募集要項
- 募集背景
- A global technology agency is searching for a Customer Success Manager. In this role, you will play a key role in driving customer engagement and satisfaction levels in order to achieve business objectives.
- 仕事内容
-
A global technology agency is searching for a Customer Success Manager.Responsibilities:
* Oversee customer relationship management processes
* Monitor post-sales activities
* Ensure effective customer's adoption and training
* Forecast risks and share knowledge
* Handle customer complaints
* Liaise with services and sales teams
Requirements:
* 3+ years of experience in customer success, sales, customer support or equivalent
* Experience in presentation and meeting facilitation
* Ability and willingness to travel
* Organisational skills
* Native level Japanese
- 応募資格
-
- 必須
- Experience in presentation and meeting facilitation
- 歓迎
- 英語力必要。その他は詳細からご確認ください。
- 雇用形態
- Permanent
- 勤務地
- Tokyo
- 年収・給与
- JPY8,000,000.00 - JPY12,000,000.00 per annum
- 休日休暇
- 完全週休2日制, 土日祝日休み, 有給休暇