募集要項
- 募集背景
- A global luxury goods organisation is searching for a Client Services Manager. The applicant chosen for the role will be responsible for managing the regional omnichannel client service activities and drive brand visibility and customer loyalty.
- 仕事内容
-
A global luxury goods organisation is searching for a Client Services Manager.Responsibilities:
* Manage regional client service strategy
* Work with regional and international management to devise insights and action plans
* Establish strong business relationships with eCommerce, retail, and client engagement colleagues
* Build project work plans
* Lead and mentor team members
* Handle team training sessions
Requirements:
* 5+ years of experience in a leadership role in client services, retail, or hospitality
* Experience working with luxury clients across multiple channels
* Expertise in omnichannel solutions
* Proven team management skills
* Proficiency in customer service IT and web systems
* Fluent level English and Japanese
- 応募資格
-
- 必須
- Experience working with luxury clients across multiple channels
- 歓迎
- 英語力必要。その他は詳細からご確認ください。
- 雇用形態
- Permanent
- 勤務地
- Tokyo
- 年収・給与
- JPY8,500,000.00 - JPY10,000,000.00 per annum
- 休日休暇
- 完全週休2日制, 土日祝日休み, 有給休暇