募集要項
- 募集背景
- An international telecommunications company is looking to hire an Incident Manager. The person who enters this role will be responsible for handling issues across the region. This is a great opportunity to further your career with a global company.
- 仕事内容
-
An international telecommunications company is looking to hire an Incident Manager.Responsibilities:
* Coordinate and lead issue meetings
* Track issue operations and records
* Provide issue status reports to senior management regularly
* Assess issue severity
* Provide issue information (updates, root causes, etc.) to customers
* Develop strong relationships with internal and external partners
Requirements:
* Experience in issue resolution
* Professional experience in a multicultural workplace
* Experience collaborating with multiple stakeholders to resolve issues
* Electrical and mechanical expertise (AHU, RCU, etc.)
* Ability to develop technical and sensitive reports
* Experience collaborating with or supervising remote teams is a plus
- 応募資格
-
- 必須
- Experience in issue resolution
- 歓迎
- 英語力必要。その他は詳細からご確認ください。
- 雇用形態
- Permanent
- 勤務地
- Tokyo
- 年収・給与
- JPY8,000,000.00 - JPY12,000,000.00 per annum
- 休日休暇
- 完全週休2日制, 土日祝日休み, 有給休暇