募集要項
- 募集背景
- A well-known provider of vascular training equipment is now hiring for a Customer Service Specialist with a high computer literacy. In this role, you will be required to travel to customer sites, serving the needs of customers by providing technical support.
- 仕事内容
-
A well-known provider of vascular training equipment is now hiring for a Customer Service Specialist with a high computer literacy.Responsibilities:
* Make after-sales and regular calls to customers in order to identify areas where assistance is required
* Feedback to the company's development team based on market developments and functionality
* Manage product installations and monitoring of customers to maintain satisfaction
* Follow up for contract renewals
* Provide pre-sales support such as product demonstration and technical follow-ups
Requirements:
* Experience in CRM, using Windows OS
* Verbal and written proficiency in both Japanese and English
* Skills in computer problem-solving and trouble shooting
* Understanding of computer hardware
* Ability to travel to customer sites
- 応募資格
-
- 必須
- Skills in computer problem-solving and trouble shooting
- 歓迎
- 英語力必要。その他は詳細からご確認ください。
- 雇用形態
- Permanent
- 勤務地
- Tokyo
- 年収・給与
- Negotiable based on experience
