募集要項
- 募集背景
- A top retailer of cosmetics is looking for a new Digital CRM Manager. The person in this role will be responsible for developing customer relationship management strategies to create good customer relationships. This is a great opportunity to advance your career with a globally respected brand.
- 仕事内容
-
A top retailer of cosmetics is looking for a new Digital CRM Manager.Responsibilities:
* Develop customer relationship management strategies for the Asia-Pacific region with the goal of optimizing consumer communications and personalizing customer interactions
* Maintain communication with CRM managers, general managers, stakeholders, and 3rd party vendors in order to lead CRM projects
* Establish and monitor key performance indicators to optimize customer relationship management processes
* Manage budgets for customer relationship management projects
* Lead data analysts and CRM managers for CRM related matters
* Manage CRM matters for brands at the store level, social media, brand websites, mobile, advertising outlets, and e-commerce stores
Requirements:
* 5+ years CRM strategy experience at a retail brand or agency
* CRM project management skills
* Experience with Salesforce, SQL, and SAS tools
* Experience working with IT teams for CRM related projects a plus
* Market research experience a plus
* Strong proficiency in written and spoken Japanese and English
- 応募資格
-
- 必須
- CRM project management skills
- 歓迎
- 英語力必要。その他は詳細からご確認ください。
- 雇用形態
- Permanent
- 勤務地
- Tokyo
- 年収・給与
- JPY10,000,000.00 - JPY13,000,000.00 per annum
- 休日休暇
- 完全週休2日制, 土日祝日休み, 有給休暇
