募集要項
- 募集背景
- A Customer Success Engineer position is now available at a global IT solutions provider. The ideal applicant is an experienced professional with a desire to work in a dynamic technology company.
- 仕事内容
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A Customer Success Engineer position is now available at a global IT solutions provider.Responsibilities:
* Gain an understanding of customer business procedures, systems, and data infrastructure
* Take part in customer requirement workshops
* Assist in user acceptance testing
* Take part in preparing end-user training events
* Act as the company representative to customers
* Assist customers through phone calls and email
Requirements:
* Bachelor's degree or above in computer science, engineering, or mathematics
* 2+ years of experience in technical engineering or a customer-facing technical position
* 2+ years of experience creating and implementing CRM and ETL solutions using vendor products
* Experience in SQL, business analysis, and reporting
* Data experience (experience in a pharmaceutical sales environment is a plus)
* Business level English and Japanese
- 応募資格
-
- 必須
- 2+ years of experience in technical engineering or a customer-facing technical position
- 歓迎
- 英語力必要。その他は詳細からご確認ください。
- 雇用形態
- 正社員
- 勤務地
- 東京都
- 年収・給与
- JPY10,000,000.00 - JPY11,000,000.00 (年収)
- 休日休暇
- 完全週休2日制, 土日祝日休み, 有給休暇