募集要項
- 募集背景
- An international supplier of technologies for the food production industry is looking to hire a Customer Service Manager. In this position you will be responsible for leading the Customer and Sales Support team to provide world-class service to and resolve any issues brought by customers.
- 仕事内容
-
An international supplier of technologies for the food production industry is looking to hire a Customer Service Manager.Responsibilities:
* Implement global strategy in the Japanese local market
* Ensure systems and structure adhere to the global standard
* Report various KPIs to the upper manager
* Improve employee satisfaction score and competence
* Ensure that proper spare parts stock level is maintained for engineers
* Make sure that service orders are processed and completed in a timely manner
Requirements:
* 5+ years of experience in management
* Experience with optimising organisations
* Experience within service team at an international company
* Fluent level verbal and written English
- 応募資格
-
- 必須
- 5+ years of experience in management
- 歓迎
- 英語力必要。その他は詳細からご確認ください。
- 雇用形態
- Permanent
- 勤務地
- Tokyo
- 年収・給与
- JPY10,000,000.00 - JPY12,000,000.00 per annum
- 休日休暇
- 英語力必要。その他は詳細からご確認ください。