募集要項
- 仕事内容
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The Service Support Engineer primary goal is to perform Uninterruptible Power Supply (UPS) startup, commissioning and troubleshooting activities. The main task will require coordinating service engineers work to accomplish the same goal.
Technical Skills
・Perform UPS Systems startup and commissioning
・Analyze systems issues and troubleshooting
・Interact with international second level support for issues resolutions (Global HQ)
・Support field service engineers to resolve technical issues (onsite/remotely)
Engineering Skills
・Engineer a group of field service engineers to perform UPS work
・Provide first level support on single and three phase UPS, transformers, panels
・Manage local spare parts stock to ensure timely materials availability
- 応募資格
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- 必須
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Education: Bachelor degree in Electric/Electronic Engineering with at least 5+ years of experience in service support environment, ideally in a multicultural international enterprise
・Knowledge of UPS products and technology
・Great problem solving and high level of creativity/resourcefulness
・Customer focused & strong interpersonal skills
・Highly motivated and great effective time management
・Ability to motivate and Engineer people
・Excellent verbal and written communication skills in Japanese and English
・Willing to travel and customer-oriented mind
- 雇用形態
- 正社員
- 勤務地
- 東京都
- 年収・給与
- 600万円 ～ 800万円
