募集要項
- 募集背景
- A leading global investment management firm is looking to hire a Director of Client Service Management. In this role you will lead the Client Service Management team to ensure clients' operational needs are understood and aligned with the operational teams across the company.
- 仕事内容
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A leading global investment management firm is looking to hire a Director of Client Service Management to lead the Client Service Management team.Responsibilities:
* Lead client service management in Japan, including all functions and management of the people in the team
* Work closely with the global business operations teams to implement a consistent, scalable, and controllable service model
* Own and evolve the core operational service offering in partnership with operational groups across the firm and key third-party providers
* Establish and measure client service benchmarks
* Focus on sustaining the highest level of client service
Requirements:
* 12+ years' experience in the asset management industry
* Leadership experience managing operational and/or service oriented teams
* Experience dealing with clients and associated operational risk matters
* Excellent interpersonal, communication, presentation, and relationship building skills
* Fluency in Japanese; proficiency in English
- 応募資格
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- 必須
- 12+ years' experience in the asset management industry
- 歓迎
- 英語力必要。その他は詳細からご確認ください。
- 雇用形態
- Permanent
- 勤務地
- Tokyo
- 年収・給与
- Negotiable based on experience
- 休日休暇
- 完全週休2日制, 土日祝日休み, 有給休暇