募集要項
- 募集背景
- A large research organisation is searching for a Customer Training Executive. This position will be responsible for understanding customer needs, improving customer relations, effectively presenting the company's products, and proposing better solutions for customer problems.
- 仕事内容
-
A large research organisation is searching for a Customer Training Executive.Responsibilities:
* Achieve and exceed life science revenue targets in Japan
* Develop and maintain a detailed knowledge of life science solutions
* Develop a strong understanding of customer means via customer visits, industry conferences, news, etc.
* Plan and execute customer support activities such as on-site training, remote training, workshops, phone calls, etc.
* Develop and maintain materials such as user guides, use cases, e-learning tools, etc.
* Identify opportunities to improve efficiency and propose new support tools
Requirements:
* Scientific background in life science and chemistry or work experience in the pharmaceutical industry
* Ability to effectively communicate technical information to people with a wide variety of backgrounds with the ability to handle questions in a commercially sensitive manner
* Microsoft Office proficiency (Word, Excel, and PowerPoint) with the ability to learn new tools
* Ability to follow standard procedure
* Database sales or training experience is a plus
* Excellent written and verbal Japanese proficiency; communication proficiency in English
- 応募資格
-
- 必須
- Ability to effectively communicate technical information to people with a wide variety of backgrounds with the ability to handle questions in a commercially sensitive manner
- 歓迎
- 英語力必要。その他は詳細からご確認ください。
- 雇用形態
- Permanent
- 勤務地
- Tokyo
- 年収・給与
- JPY7,000,000.00 - JPY9,000,000.00 per annum
- 休日休暇
- 完全週休2日制, 土日祝日休み, 有給休暇
