募集要項
- 募集背景
- Outstanding opportunity for an experienced professional to join a computer software company in the role of Senior Customer Engagement Manager. Using your strong project leadership skills, you will manage the successful deployment of company solutions to customers, acting as the primary customer contact for services and handling any issues that arise.
- 仕事内容
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【1000万円~1500万円】Responsibilities:
* Own professional services delivery to customers; responsible for customer satisfaction throughout the engagement cycle
* Serve as the single point of contact for customers
* Lead project team(s), leveraging proven understanding of project management methodologies and principles
* Deliver pre-sales presentation
* Plan and deliver project kick-off meetings
* Identify upsell opportunities and engage sales and pre-sales teams
Requirements:
* Proven project leadership experience with enterprise software or SaaS implementation
* Strong communication skills with the ability to set appropriate expectations with the customer
* Comfortable leading workshops for upper management of Fortune 100 companies
* Experience managing projects deploying web technologies (XML, HTML, JavaScripts, etc.) and SaaS
* Global rollout experience, working with teams in multiple countries
* Project management certification PMI or similar
* A technical or architecture background required
- 応募資格
-
- 必須
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Proven project leadership experience with enterprise software or SaaS implementation
Project management certification PMI or similar
A technical or architecture background required
- 雇用形態
- Permanent
- 勤務地
- Tokyo
- 年収・給与
- JPY10,000,000.00 - JPY15,000,000.00 per annum