募集要項
- 募集背景
- A multinational software development company is searching for an experienced client facing professional to join them as an Account Manager. In this position you will actively communicate with clients to ensure that satisfaction levels and retention rate remain high.
- 仕事内容
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【年収600万円～1000万円】Responsibilities:
* Maintain a high client retention rate; ensure strong client satisfaction and excellent value
* Act as an objective client advocate for the business; maintain a high level of client satisfaction whilst managing client expectations
* Act as the first line of escalation for commercial, business and relationship issues; work and coordinate with key delivery groups to meet client needs and act as an advocate for the client
* Coordinate and work with internal functional and delivery groups to deliver required client outcomes and results; coordinate quality and timeliness of all client communications
* Develop and execute a client engagement plan for key clients in order to maximise client revenue and satisfaction levels
Requirements:
* Bachelor's degree
* 3+ years' experience in account management and/or a client facing role
* Strong commercial acumen with experience in contract negotiation and a track record of achieving targets
* Demonstrated ability to develop and maintain supportive, productive and mutually beneficial relationships in the workplace
- 応募資格
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- 必須
-
Bachelor's degree
3+ years' experience in account management and/or a client facing role
- 雇用形態
- Permanent
- 勤務地
- Tokyo
- 年収・給与
- JPY6,000,000.00 - JPY10,000,000.00 per annum
