|募集背景||New position due to business expansion|
|仕事内容||-Resolving user's application questions or problems in the areas of software configurations/setup, product functionality and bugs/enhancements -Serving as primary support liaison between users and us.|
|応募資格||-Ability to resolve application problems via telephone, e-mail and Internet chat support.
-Excellent verbal and written communication skills; ability to convey complex technical details coherently.
-Translate technical queries from users into English for further investigation by 2nd level support teams.
-Native level Japanese and Business level English
-Minimum 2 years of working in a helpdesk environment. -Working knowledge of Windows operating systems and Microsoft Office. -Server operating systems and network servers is an advantage. -Interest in Architecture, Engineering. Engineering software or visualisation is an advantage.
-Must be decisive, self-motivated and proactive, possessing strong desire to learn.
|年収・給与||4.5 to 5.5 million yen, based on qualifications and experience|
|休日休暇||applied to the company rule.|