Renewal Specialist　契約更新担当　IT業界の新職種ですので未経験可能です。の転職・求人情報 24268626

募集要項

仕事内容: 既存顧客のソフトウェア（サブスク）契約更新依頼業務です。
Role Summary
The Renewals Specialist is responsible for executing “volume renewal" transactions for the assigned markets or accounts. You are a subject matter expert on the commercial processes and practices. You engage with AVEVA sales team and customers through a systematic process to achieve renewal business metrics measured by renewal timing, renewal rate and renewal price. You maintain accurate account status details within salesforce and escalate observations to your line manager for resolution by other account stakeholders.

応募資格

必須: 営業マインドがあって契約書などの書類管理能力が必要です。
英語力はあれば尚可です。
Key Responsibilities
• Achieve renewal quota and renewal objectives such as on-time renewals and escalated contract renewals.
• Identify expansion opportunities and escalate the opportunities to the appropriate team to manage
• Responsible for renewals process from first contact to close for the assigned customers:
o Understand customer requirements
o Introduce customers to the renewal cycle/process
o Create and issue renewals quotations
o Forecast Renewals Opportunity status
• Maintain accurate data in Salesforce.com regarding customer renewal information, renewal status and renewal reports.
• Provide process or quotation related support to Sales Account Managers and Customer Success Managers