募集要項
- 仕事内容
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・Team management and skill development
Set yearly objectives and appraises the members of support team
Comply with SLA and lead team to support business for issues or requests on applications and related hardware
・Technical expertise
Experienced on support or design of business applications over MS Surface, PC or iOS devices (connectivity / performance / limitations)
With knowledge and experience (setting/ installation/ configuration of retail applications and related hardware which are used in stores
Manage and troubleshoot enhancement/issues of front office applications related
・Project Management
Execute the implementation test and deployment for new applications or enhancement
Manage Store opening with business and finance for POS system setup and validation
・Business Consultancy
Develops and maintains his/her knowledge about the business domains related to Front office applications
・Communication
Act as a key contact for local business retail operation teams as well as HQ IT experts team、等
- 応募資格
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- 必須
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■Required Education, Experience and Expectation
At least Bachelors in IT engineering and/or having work experience of at least 5 years in Retail Application support domain
Understanding of the business practices (functional area of POS and Repair. CRM is added value)
Knowledge of basic network and OS related
Enthusiast in new IT technology and devices
Implement LINE / Salesforce (or other SNS platform) for business purpose (nice to have)
ITIL certification
AGILE knowledge (nice to have)
Self-starter, objective-oriented, user-focused
Analytical and problems solving skills
Staff management of at least 2 members
Written & oral communication skills
English and Japanese Level: One native and one Business level at least
The job implies travels to BTQs or other countries (after the pandemic)
- 募集年齢(年齢制限理由)
- 36~49歳 (長期勤続によりキャリア形成を図るため)
- 雇用形態
- 正社員(試用期間:3ヶ月)
- 勤務地
- 東京都
- 勤務時間
- 9:30~18:00(休憩1時間)フレックス制度:有
- 年収・給与
- 700~1100万円(トータル)
- 待遇・福利厚生
- 社会保険完備、交通費支給、時間外勤務手当有り、退職金制度、企業型確定拠出年金制度、財形貯蓄、等
- 休日休暇
- 年間休日120日(土日祝)、年次有給休暇、慶弔休暇、育児・産休制度、等