募集要項
- 仕事内容
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・Client Data Capture
In charge of the management of all Data Capture tools available on the market （e－Client Card, LINE, Web forms, …） and the adoption of the tools by our sales staff for all networks （Retail, Travel Retail, Partners, …）
Monitor all Client Data KPIs on both quantitative and qualitative aspects such as the client satisfaction, e－mail registration rate, etc.
Create dedicated programs to support our sales staff in achieving their data capture store and individual results.
・Client Data and Knowledge
Support the development, maintenance and enhancement of client data and client intelligence tools （Salesforce Service Cloud and Marketing Cloud, SAP Analytics Cloud, Looker, …）
Create and share qualitative client lists, client data and insights across office departments and networks （Loyalty lists, Opportunity lists, Yearly Strat Plan support）
Create and organize activities for all Cartier stakeholders focusing on the importance of Client Data
…他
- 応募資格
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- 必須
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Knowledge of Salesforce Service Cloud and Salesforce Marketing Cloud
Knowledge of Project Management tools （ASANA, Microsoft Teams, …）
Knowledge of SAP BI and SAP Analytics Cloud
Knowledge of LINE business account
Proficient in Microsoft Excel
・LANGUAGE SKILLS:
Japanese: Fluent
English: Fluent
French is a plus
- 募集年齢(年齢制限理由)
- 35歳 ～ 45歳 （長期勤続によりキャリア形成を図るため）
- 雇用形態
- 正社員（試用期間：3ヶ月）
- 勤務地
- 東京都
- 年収・給与
- ～1350万円
- 待遇・福利厚生
- 交通費支給、退職金制度、確定拠出年金制度（401K）、Benefit Station、財形貯蓄、等
- 休日休暇
- 年間休日120日（土日祝）、年次有給休暇、慶弔休暇、育児・産休制度、等
