募集要項
- 募集背景
- A company operating within the hospitality sector is looking for a Loyalty Manager. The person who takes on this position will be responsible for ensuring that VIPs enjoy an unforgettable stay to ensure customer retention and loyalty.
- 仕事内容
-
A company operating within the hospitality sector is looking for a Loyalty Manager.Responsibilities:
* Organise pre-shift meetings
* Ensure benefits programs are up to date and shared within the team
* Validate feedback from VIPs
* Provide leadership to internal teams to maintain service quality
* Ensure guest complaints are resolved
* Educate junior colleagues regarding loyalty programs
Requirements:
* Associate degree or above in hospitality, business administration, or a relevant major
* 3+ years of professional experience within the hotel industry is ideal
* 2+ years of loyalty, guest relations, or guest recognition experience or background in a similar field
* Business level written and spoken Japanese and English
- 応募資格
-
- 必須
- 3+ years of professional experience within the hotel industry is ideal
- 歓迎
- 英語力必要。その他は詳細からご確認ください。
- 雇用形態
- Permanent
- 勤務地
- Chiba
- 年収・給与
- JPY6,000,000.00 - JPY6,500,000.00 per annum
- 休日休暇
- 完全週休2日制, 土日祝日休み, 有給休暇