募集要項
- 募集背景
- A Customer Success Manager position is now open at a global software company. In this position, you will be responsible for collaborating cross-functionally with internal colleagues to ensure customer satisfaction.
- 仕事内容
-
A Customer Success Manager position is now open at a global software company.Responsibilities:
* Establish operational KPIs
* Foster relationships with key clients
* Partner with clients to create customer success strategies
* Conduct workshops to improve business processes
* Define client requirements
Requirements:
* 4+ years of experience in consulting, customer success,or relevant experience.
* Experience collaborating with cross-functional colleagues
* Expertise in SaaS, Financial, ERP, CRM, or relevant business systems is ideal
* Background in dealing with customer diversity is a plus
* Advanced presentation, analytical and facilitating skills
* Native level Japanese; business level written and oral English
- 応募資格
-
- 必須
- Experience collaborating with cross-functional colleagues
- 歓迎
- 英語力必要。その他は詳細からご確認ください。
- 雇用形態
- Permanent
- 勤務地
- Tokyo
- 年収・給与
- JPY10,000,000.00 - JPY12,000,000.00 per annum
- 休日休暇
- 完全週休2日制, 土日祝日休み, 有給休暇
