募集要項
- 仕事内容
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- Computer hardware procurement.
- Submit request to Helpdesk for new user account creation (email, windows,...) or/and hardware installation
- Ensures software, hardware and network installs and setup properly for new stores and new office users
- Maintain and keep the inventory of computers and other IT related devices
- Prepare end user training materials and documents.
- Provide IT support on special events such as Family Sales, Stock taking.
- Work with Regional/Corporate team to implement IT projects (eg CRM) and delivery local support (DWH, SAP, etc)
- Upon necessity, support Store Staffs on weekend coordinating Store staffs with HD. (No Japanese Translator available on weekend)
- Escalate and route problems to Helpdesk for ticket creation.
- Follow up pending helpdesk tickets with Helpdesk
- Follow up on faulty hardware and its recovery status with Helpdesk and local vendor support
- Conduct Retail Systems support and Office 365 training to new end users
…他
- 応募資格
-
- 必須
-
■学歴
Bachelor's degree/Higher Diploma in Computer Science or equivalent
■スキル・資格
1. Experience
- 3-5 years of working experience in IT field
- Experience in retail industry will be an advantage
2. Education
- Bachelor's degree/Higher Diploma in Computer Science or equivalent
- Holder of Microsoft Certified Systems Engineer (MCSE) is preferred
3. Personality
- Mature, pleasant, self-motivated, meticulous and service oriented
- Able to work independently
4. Skills
- Hands on experience and knowledge of POS system
- Knowledge of networking, MS applications, iPhones, IT security, PC/LAN and Windows platform
- Strong analytical, trustworthy, good communication and interpersonal skills
- 募集年齢(年齢制限理由)
- 30歳 ～ 40歳 （長期勤続によりキャリア形成を図るため）
- 雇用形態
- 正社員
- 勤務地
- 東京都
- 年収・給与
- 内訳：年俸制
- 待遇・福利厚生
- 交通費支給、社会保険完備、社員割引制度、定期健康診断、育児休業および育児短時間勤務制度、健康組合保養所、団体生命保険、屋内禁煙、等
- 休日休暇
- 年間休日：120日、完全週休二日制（土日祝）、年末年始、有給休暇、慶弔休暇、特別休暇
