募集要項
- 募集背景
- A worldwide IT firm is in need of a Customer Success Specialist. The person who enters this role will be responsible for providing support and advice to all sales and marketing members to drive customer success within an assigned region.
- 仕事内容
-
A worldwide IT firm is in need of a Customer Success Specialist.Responsibilities:
* Lead customer onboarding processes
* Ensure effective solution adoption
* Develop and deploy product training strategies
* Create roll out plans for clinics and hospitals
* Provide data analysis to eliminate potential risks
* Prepare training materials
* Deliver offline and online training
Requirements:
* Bachelor's degree or above
* Practical experience in customer success and training for a SaaS company
* Clinical or nurse experience is a plus
* Experience in carrying out remote training and e-learning
* MS Office skills
* Driver's licence qualification
* Ability and willingness to travel
- 応募資格
-
- 必須
- Practical experience in customer success and training for a SaaS company
- 歓迎
- 英語力必要。その他は詳細からご確認ください。
- 雇用形態
- Permanent
- 勤務地
- Tokyo
- 年収・給与
- JPY7,000,000.00 - JPY9,000,000.00 per annum
- 休日休暇
- 完全週休2日制, 土日祝日休み, 有給休暇