募集要項
- 募集背景
- A European luxury brand is searching for a Consumer Engagement Senior Manager. The selected applicant will be accountable for driving client satisfaction and long-term engagement goals.
- 仕事内容
-
A European luxury brand is searching for a Consumer Engagement Senior Manager.Responsibilities:
* Ensure alignment to service guidelines
* Gain market and customer intelligence
* Create training strategy and hire talented training experts
* Drive user experience management and innovation
* Assist in building a cost-efficient and productive structure for the call centre
* Maintain the customer feedback cycle via multiple channels
Requirements:
* 5+ years of experience in team management
* Management experience
* Experience in people development, internal communications and corporate engagement
* Ability to drive company sales performance
* Organisational and collaboration skills
* English proficiency
- 応募資格
-
- 必須
- Management experience
- 歓迎
- 英語力必要。その他は詳細からご確認ください。
- 雇用形態
- Permanent
- 勤務地
- Tokyo
- 年収・給与
- JPY9,000,000.00 - JPY15,000,000.00 per annum
- 休日休暇
- 完全週休2日制, 土日祝日休み, 有給休暇
