募集要項
- 募集背景
- An American software organisation is looking to hire a Senior Client Success Manager. In this position, you will be responsible for managing customer relationships and giving technical advice to customers.
- 仕事内容
-
An American software organisation is looking to hire a Senior Client Success Manager.Responsibilities:
* Act as a trusted advisor to various stakeholders in the account
* Create metrics framework to analyse business value
* Handle escalations from accounts in a timely manner
* Track customer health in order to develop insights and manage risk areas
* Utilise product and industry expertise to advise customers on how to utilise licenses to support their business
Requirements:
* Bachelor's degree or equivalent professional experience
* 10+ years of related professional experience
* 5+ years of experience in consulting or consultative sales
* Excellent consulting skills
* Expertise in various business processes and applications
* Strong customer service skills
- 応募資格
-
- 必須
- 10+ years of related professional experience
- 歓迎
- 英語力必要。その他は詳細からご確認ください。
- 雇用形態
- 正社員
- 勤務地
- 東京都
- 年収・給与
- JPY17,000,000.00 - JPY21,000,000.00 (年収)
- 休日休暇
- 完全週休2日制, 土日祝日休み, 有給休暇